Managing People: Leadership Styles

At GetStaffedUK we work with a wide variety of people. From young people who are at college, to individuals who have worked within the industry for decades. This takes a few different management styles! We work towards a leading from the front management style and we ensure we wouldn’t ask our Go-Getters to do things that we wouldn’t do ourselves, and that’s why we are a family!
Our Leadership Principles are:
• LEAD BY EXAMPLE
• DELIVER THE BEST
• DEVELOP FROM
• INDUSTRY PASSIONATE
• SEE, UNDERSTAND, CORRECT, IMPROVE
• LOYALTY
• FOCUS ON LEADING PEOPLE NOT YOURSELF
• INCORPORATE COMPANY VALUES INTO EVERY ACTION
Each of our managers thoroughly understands these values, and whilst they all have their own individual styles of approaching their shift and employees, they all refer back to these to ensure that our company management is streamlined and focussed on our employees, who are the heart of everything we do!
Every individual requires a different management style, whether it’s due to their personality, previous experience or other influences in their life.
With so many different leadership styles documented, it’s hard to figure out which path you want to take when leading a team. When managing people within our office, we know each individual responds differently to different methods of management.
We’d recommend having a look at some of the following sites to try and understand your personal leadership style best, as well as looking at areas which you would like to adapt and improve.
Personally, I’m attracted to Transformational Leadership*, and think that is a brilliant way to work with your team. However, that doesn’t necessarily mean it would work for everyone within a group of people, you also need to consider how individuals respond to your leadership style.
Take a look at the following:
Mindtools – Approaching situations – https://www.mindtools.com/pages/article/newLDR_84.htm
Proofhub – What kind of leader are you? – https://blog.proofhub.com/7-common-leadership-styles-which-type-of-a-leader-are-you-ef23c93bc706
VeryWellMind – Frameworks you should know – https://www.verywellmind.com/leadership-styles-2795312

*Transformational Leadership
Transformational leaders have integrity and high emotional intelligence. They motivate people with a shared vision of the future, and they communicate well. They’re also typically self-aware, authentic, empathetic, and humble.

Welcome Sofia

We’re so excited have recently employed the lovely Sofia as our Mental Health & Wellbeing Officer at GetStaffedUK!

Sofia has joined the GetStaffedUK team to address and combat the existing presence of mental health struggles within the hospitality industry, offering support both from a preventative and ongoing problem perspective. Our goal is to shake up the hospitality industry and this is just another way which we’re fighting the problems which exist including staff reliability, quality and turnover.

Often hospitality workers are under high pressure, working long, unsociable hours with often low levels of pay. On top of all this, there are the physical challenges the industry prevents, all of which can lead to a decline in our wellbeing- both physically and mentally. Mental health issues are not unique to our industry, but there are influencial factors: alcohol, dealing with the public, which can be very stressful, and the social aspects.

Therefore, here at GetStaffedUK, we aim to create an open and compassionate culture whereby talking about and working through mental health struggles becomes a part of each working day. We’re keen to show the hospitality industry that with support and guidance, we can make the hospitality industry a better place, for those new to the challenge or those more accustomed, no matter what age.

Sofia started her work with the team in recent weeks, and her first workshop started off with an introduction as to what mental health is, who it may affect, and how we can manage it. We then went in to different aspects from a management point of view, such as spotting the signs, engaging with newcomers, incorporating “mental health champions” here at GetStaffedUK and encouraging an open culture. We spoke about prevention, intervention and protection, which covered different areas we can learn about and how we can help ourselves as well as other staff members.

Going forward, we are now holding group weekly sessions which will provide us with training to help us with the topics mentioned above plus many more. In the coming sessions, we will start to cover more techniques which we can use to look after our own mental health and pass on to other people, from how to balance our many occupations, understanding our emotions, problem solving, lifestyle factor influences and so much more.

Sofia is also accessible for staff via email and 1:1 sessions, as it is understood that these means of communication may be more comfortable for some people. Ultimately, Sofia is here to guide our staff to becoming the very best versions of themselves.

We had a quick catch up with Sofia, and here’s what she had to say!

Sofia, tell us a bit about yourself:

I’m 22 and from Preston although I’m half Greek (great for holidays!). I studied Psychology at Uni which inspired me to take the Clinical Psychology route. I have vast experience across many mental health settings and have been fortunate enough to work with and learn from people of all ages with many varying mental health conditions. I am so excited to explore and develop my potential further, and work on building a career based around improving and making a difference to the lives of others.

 

What brought you to GetStaffedUK?


I have watched GetStaffedUK grow as a company from a distance over social media, as well as being fortunate enough to work with some staff members in my previous job. What motivated me to want to join the team was the enthusiasm and attitude of the staff members, as well as the genuine care and compassion the senior management project to their workforce.

What are you most looking forward to with your new role?

Mental health is something every person on the planet has, and something we all experience dips in across our lifetime. My aim is to break the existing stigmas around mental health and to help GetStaffedUK to lead the industry in breaking the cycle of the reproduction of poor mental health in hospitality. I will be helping the team to understand more about mental health and wellbeing, whilst providing them with the means to make positive changes to their lives.  What I am most looking forward to is watching the team develop and fulfil their potential, not just in their job role but in their lives outside of work too.

 

Favourite Drink: Blood Orange Gin!

Likes: Dance and Travelling

Dislikes: Hearing my voice back on a video recording… CRINGE!

 

We’re delighted to welcome Sofia to the family, she’s already brought so much to GetStaffedUK, we can’t wait to see what’s next. If you have any questions or queries, please contact via:  sofia@getstaffeduk.co.uk

 

 

We’re Recruiting!

GetStaffedUK are recruiting event and hospitality professionals to work at amazing events throughout Preston, and Leeds; from gigs and concerts, to festivals and sports events, weddings and awards dinners.

We’re looking for individuals with:

– A great work ethic and can do attitude

– The ability to provide excellent customer service

– Minimum 1 years bar/ hospitality experience

We provide full inductions and training, so if you want to brush up your skills – we can help you!

We provide excellent progression opportunities. Drop us a message if you’re interested in hearing more about these!

Your main duties will include:

– Fulfilling client requirements

– Providing customer service

– Bar work

– Food service

– Wine waiting

– Ticketing

You provide your availability on a weekly basis and we place you into shifts based on when you are free around any other commitments, such as university. We have a great family vibe at GetStaffedUK and we have big plans! It’s a great time to get involved.

To register, sign up to the following link – http://portal.getstaffeduk.co.uk/staff/register

 

Natalie Milton!

We spoke to our Senior Event Manager Natalie about her time at GetStaffedUK. We are over the moon with Natalie’s progression, going from Go-Getter to Trainee Event Manager, to Event Manager, to Senior Event Manager in 9 months; an amazing achievement. At GetStaffedUK, you have the opportunity to show us what you’re capable of, with progression, training and development at the heart of everything we do. Natalie is an incredible part of our community and we’re proud to have her on board. Find out more about Natalie thinks about GetStaffedUK in the comments below.

 

What do you enjoy about your role at GSUK?

First and foremost, I love the variety the company brings whether it’s the venue or the people you work with. I enjoy how versatile the role is. One minute I can be working a stunning wedding in Ulverston then the next I’m at a Liam Gallagher concert managing the VIP check ins. Every shift is different, and I learn so much from each and every event.

The company is also very supportive of your outside life which you don’t come across very often. When I first started working for Get Staffed I was studying and Get Staffed were very understanding when I needed time off for revision or exams. This set them aside from other companies for me and I knew that I would enjoy working for a company with such values.

The role has definitely helped to develop my team work skills. Get Staffed is special as you meet such a diverse range of people but equally such a range means I need to know how each of us work to create the best team. It has definitely improved my communication skills as well, while I love to talk, the role has taught me how to be concise with my words. Being quick and to the point helps get the job done to a high standard in a timely manner which clients love!

My role has prepared me for the future as it has helped me realise the career path I’d like to follow. Previously I had considered a whole different route but working with Get Staffed introduced me to so many different options and now I know that management is right for me.

What’s your highlight of your time at GSUK?

The highlight of my time at GSUK was definitely managing at The Lytham Festival in 2018. This opportunity really allowed me to exercise my skills and I thoroughly enjoyed it all whilst listening to some amazing music! I met so many interesting people and made important contacts which was topped off by receiving a promotion at the end. I can’t wait for The Lytham Festival this year!

How do you feel about your new promotion?

I am absolutely thrilled to bits about my promotion. I’ve been in previous jobs where I’ve worked to the best of my ability and not had any recognition for it. Get Staffed have always been quick to recognise my strengths, have worked to improve my weaknesses and given me a great deal of confidence in myself. It feels so fulfilling to be recognised and rewarded for my efforts, thank you Get Staffed, I can’t wait to see what this year brings.

 

 

Parklife 2019!

Parklife is brand new to our summer line up for 2019. We are so excited to get stuck in!

We’re looking for hospitality professionals who are ready to get stuck in to the action for this year’s festival. You will need a minimum 1 years bar experience and to be ready to hit the ground running. At GetStaffedUK, we’re a family, which means we all work hard together and enjoy ourselves whilst we’re at it. There’s a real community vibe, and it’s great to be a part of. So here’s the information you need to get involved.

You’ll be responsible for:

  • Providing excellent customer service, rain or shine!
  • Creating drinks to a specific standard (cocktail roles are available but mainly your standard drinks menu).
  • Enjoying yourself on shift, whilst ensuring that all jobs are complete.
  • Complying with client and customer requirements and ensuring health & safety standards are met.

Transport is provided from Preston, Liverpool and Leeds otherwise you must be able to meet on site at the festival. You will be required to work Saturday and Sunday, so please make sure you are available for all dates (and ready to get muddy) before you sign up.

Here’s a snippet of who’s lined up for the 2019 festival:

  • Cardi B
  • The Streets
  • Chase & Status
  • George Ezra
  • Khalid
  • Solange
  • … and much more!

You will be required to attend a full induction, training session and brief, where you will be assessed ready to get yourself behind the bar and popping shapes.

Register your interest here:  bit.ly/Parklife2019

Please feel free to contact us on georgie@getstaffeduk.co.uk  if you require any further information with the subject PARKLIFE. See you in VIP.

 

Chloe Brookes!

As part of #InternationWomensDay2019 #IWD2019, we wanted to celebrate Chloe!

Chloe is one of our Senior Event Managers and our Training & Development Officer. We couldn’t be more proud to have such a strong, independent lady on our team (even if she is a bit sassy). Chloe delivers amazing, professional service and has become one of our clients’ favourites. You know when she’s on your team you have absolutely nothing to worry about.

Impeccable eye for detail, strong passion for the hospitality industry and devotion to developing our employees, make Chloe one of a kind. She never fails to go above and beyond, which makes her an incredible asset to GetStaffedUK.

Chloe looks after our new recruits, from ensuring they attend a thorough induction, in-depth training session to guaranteeing they are welcomed to their first shift. This includes implementing constant improvements for our training sessions and utilising feedback from shifts to ensure all of our Go-Getters can hit the ground running! As a caring and passionate person, Chloe looks out for every member of our team, work related or not, she’s a rock to many of us.

With our employees at the heart of everything we do, Chloe is a key member to the success of GetStaffedUK and is currently assisting with the advancement of our online platform, which will include a variety of training and development levels, alongside accreditation and qualifications. This will all contribute to us changing the industry for good, changing the perception that hospitality professionals are low skilled and unreliable whilst empowering our Go-Getters and providing them with opportunities, allowing them to reach their full potential.

Not only does Chloe provide training and inductions to our newbies, she works with current Go-Getters and managers closely to help them improve daily. Whether you want to freshen up the skills you already have or move towards your own personal goals in other areas; Chloe’s ya gal.

WE LOVE YOU CHLOE, LETS CELEBRATE YOU, THIS INTERNATIONAL WOMENS DAY!

#FemalesInHospitality #GirlPower #SpiceUpYaLife

Preston BID – Smiles Better Awards

We are extremely proud to announce two of our managers have been nominated for the BID Preston Smiles Better Awards.

Lets get voting for Marty Meadows as the Leisure Manager of the year!

Here’s why Marty deserves your vote.

As one of our client’s favourite members of the team, Marty goes above and beyond every single shift. Marty is one of our Senior Event Managers and takes on the responsibility of inducting every member of the team. He takes our Preston inductions every week and often finds himself in Liverpool, Manchester & Leeds, helping us ensure that everyone who signs up to be part of GetStaffedUK is ready to hit the ground running, whilst providing a warm welcome.

You’ll have seen Marty with us from day one, helping us grow. Whether its ensuring a smooth shift, providing recommendations and feedback, helping us train staff and providing constant motivation. Marty always has a smile on his face and is happy to help our team members. You know when Marty is managing the team on your event, there won’t be any problems.

Feedback about Marty’s management is always amazing, to the point every client requests him on their shift! We have everything crossed he wins this award; it’s absolutely the recognition he deserves. His degree in coaching has been very beneficial to his role, he can lead and motivate a team with ease, keeping company culture at the heart of everything he does. Taking different teams to different events and venues throughout the North isn’t everyone’s cup of tea (nor an easy job) but he absolutely smashes it every week! Well done Marty.

VOTE FOR MARTY HERE: smilesbetterawards.co.uk – No 6.

 

Lets get voting for Sean Devlin, for Best Customer Service in Leisure 2019!

Here’s why Sean deserves your vote.

Another client favourite, Sean really shows us how it’s done. Not only is his customer service a firm favourite with our clients (who absolutely adore him) but the customers too! Sean’s ability to whiz around a bar and whip up some cocktails, are nothing short of impressive. Whether he’s a one man cocktail bar, or leading a team of 50 across Victoria Warehouse (or a field for that matter), Sean’s got his customer service skills DOWN.

Smiley, happy faces are whats to be expected when Sean’s around! Looks like it’s the luck of the Irish this year.

VOTE FOR SEAN HERE: smilesbetterawards.co.uk – No 12.

For more about the Bid Preston Smiles Better Awards… follow this link: http://bidpreston.co.uk/smilesbetter/

Creamfields 2019

Creamfields 2019

Creamfields is a whole different ball game. Do you think you’ve got what it takes to spend incredible moments with our amazing team in a field for 4 days? We thought so, get involved with Creamfields 2019.

We’re looking for hospitality professionals who are ready to get stuck in to the action for this year’s festival. You will need a minimum 1 years bar experience and to be ready to hit the ground running. At GetStaffedUK, we’re a family, which means we all work hard together and enjoy ourselves whilst we’re at it. There’s a real community vibe, and it’s great to be a part of. So here’s the information you need to get involved.

You’ll be responsible for:

  • Providing excellent customer service, rain or shine!
  • Creating drinks to a specific standard (cocktail roles are available but mainly your standard drinks menu).
  • Enjoying yourself on shift, whilst ensuring that all jobs are complete.
  • Complying with client and customer requirements and ensuring health & safety standards are met.

Transport is provided from Preston, Liverpool and Leeds otherwise you must be able to meet on site at the festival. You will be required to work Thursday to Sunday or Friday to Sunday, so please make sure you are available for all dates (and ready to get muddy) before you sign up.

Here’s a snippet of who’s lined up for the 2019 festival:

  • Swedish House Mafia
  • Deadmau5
  • The Chemical Brothers
  • Tiesto
  • Martin Garrix
  • Annie Mac
  • … and much more!

You will be required to attend a full induction, training session and brief, where you will be assessed, ready to get yourself into camp!

Register your interest here:  http://bit.ly/Creamfields2019

Please feel free to contact us on georgie@getstaffeduk.co.uk  if you require any further information with the subject CREAMFIELDS. See you in VIP.

 

 

Valentines Day

HAPPY VALENTINES DAY!

 

Here’s a list of things to do this Valentine’s Day in the North West, whether you’re with your other half or pals!

  • Head down to o2 Victoria Warehouse for Chvrches
  • Head to Manchester for their Gin Festival
  • Check out Professor Brian Cox at FD Arena, Leeds
  • Catch The X Factor Tour this weekend!
  • There’s plenty of local football this week, whether you’re a fan of:
    • Preston North End
    • Bolton
    • Stockport
    • Fleetwood
    • …or AFC Fylde!
  • Head to Fino Tapas for their special menu!
  • Scare Kingdom for their ValenTerror delights
  • Get 241 on all games at Level, Preston
  • Pop down to the Frog & Bucket Manchester for a night of comedy
  • Head to the Baltic Market, Liverpool for yummy food & drink (did someone says halloumi chips and gin?)

 

We hope you have a fun filled day (or weekend if that’s when you choose to celebrate!)

No scrooges here, if you have any more ideas or think we’ve forgotten anything, drop us a comment!

Lots of love, GSUK x

Lytham Festival

Do you think you can handle the crowds? Good, we’d love to have you at Lytham Festival 2019.

We’re looking for hospitality professionals who are ready to get stuck in to the action for this year’s festival. You will need a minimum 1 years bar experience and to be ready to hit the ground running. At GetStaffedUK, we’re a family, which means we all work hard together and enjoy ourselves whilst we’re at it. There’s a real community vibe, and it’s great to be a part of. So here’s the information you need to get involved.

You’ll be responsible for:

  • Providing excellent customer service, rain or shine!
  • Creating drinks to a specific standard (cocktail roles are available but mainly your standard drinks menu).
  • Enjoying yourself on shift, whilst ensuring that all jobs are complete.
  • Complying with client and customer requirements and ensuring health & safety standards are met.

Transport is provided from Preston, otherwise you must be able to meet on site at the festival each day (no camping).

Here’s a snippet of who’s lined up for the 2019 festival:

  • Stereophonics
  • Rod Stewart
  • The Human League
  • Kylie Minogue
  • Sophie Ellis Bextor
  • … and much more!

You will be required to attend a full induction, training session and brief, where you will be assessed, ready to get yourself onto Lytham Prom.

Register your interest here: http://bit.ly/Lytham2019

Please feel free to contact us on georgie@getstaffeduk.co.uk  if you require any further information with the subject LYTHAM FESTIVAL. See you in VIP.